Resume

Teamshares

Principal Product Designer, Aug '21 – Present

Established and scaled the design function as the first product design hire, creating hiring processes, career ladders, and design principles to support team growth and alignment.
Managed and mentored a team of designers, fostering professional growth and elevating design quality across the organization.
Led the design of a strategic internal tool used by the C-suite to analyze acquisition deals, enabling the successful sourcing and management of 100+ business transactions.
Led design for our fintech products, including a Cash Account, Charge Card, and Payment Processing tools, driving value for network companies and small businesses.
Championed cross-functional collaboration by organizing company-wide initiatives, including offsites and hackathons, to promote innovative problem-solving and team cohesion.

Director of Product Design, May '18 – April '21

Managed and mentored a team of product designers, driving innovation across core products and strategic initiatives.
Led the development of a comprehensive design system, improving design consistency and significantly accelerating development cycles.
Partnered with Product and Marketing to implement an in-product messaging system, boosting feature adoption and up-sells.
Spearheaded a cross-functional overhaul of the product development process, resulting in measurable efficiency gains and improved alignment between product teams and executives.
Established key frameworks, including a standardized hiring process and career ladders to support professional growth.

Sr. Product Designer, April '16 – May '18

Designed Chartbeat’s first historical analysis tools including historical dashboards and reporting tools, shifting
Conducted generative user research, creating personas and insights that shaped the product roadmap and design strategy.
Collaborated with cross-functional teams to execute a comprehensive redesign of product surfaces, seamlessly integrating a company-wide rebrand.

Sr. Product Designer, Aug ‘15 – April '16

Managed and led a team of product designers, delivering high-impact solutions across consumer, enterprise, and community products.
Directed the design of Circuits, an innovative online learning platform integrating multi-media, in-browser coding exercises, and assessments.
Spearheaded the design of Credentials, a robust platform for evaluating expertise in technical and business domains.

Product Designer, June ‘12 – Aug '15

Led the design of Front Row, General Assembly’s first subscription-based online education platform, setting the stage for the company's digital learning initiatives.
Co-led the design of General Assembly's inaugural marketing and e-commerce site, contributing to a unified brand and customer acquisition experience.
Designed and developed a course management system that streamlined course creation and instructor management for the organization.

UX Designer (contract), Jan ‘12 – June ‘12

Designed intuitive UX and UI for Casebook, a platform enabling human services case workers to deliver more efficient, people-centered care and services.

Interaction Designer (contract), June ‘11 – Nov ‘11

Contributed early concept designs for permanents exhibitions for a hall at the Cleveland Museum of Art.
Designed interactive experiences, including a touch wall and kiosks, to make the museum’s collection more engaging and accessible.
Enhanced visitor exploration with UX contributions to the Art Lens AR iPad app, offering a novel way to interact with artworks.

Interaction Design Intern, Nov ‘10 – June ‘11

Improved the visitor experience by conducting observational studies and customer interviews to guide exhibition design decisions.
Created immersive digital experience by contributing to the design and coding of interactive kiosks for exhibitions.

Graphic Designer, Jan ‘10 – Mar ‘11

Delivered high-quality print design and branding work for clients including Rockport Publishing, Neue Galerie, and The New School.

Research Assistant, July ‘10 – Nov ‘11

Designed educational games for the Red Cross Red Crescent Climate Center, fostering collaboration between at-risk communities and climate experts in workshop settings.

2005 – Present

Delivered a range of design work including digital product, graphic design and game design for a diverse range of clients, including the Smithsonian Museum, Columbia University, and World Food Program.