Resume

Teamshares

Principal Product Designer, Aug '21 – Present

First product design hire responsible for establishing the design function, including creating hiring processes, career ladders, and design principles.
Led the design of an internal tool used for analysis by the C-suite to source and manage acquisition deals for 100+ businesses.
Lead designer on the Financial Products team, responsible for designing and launching key products including the Cash Account, Charge Card, and Payment Processing for network companies.
Managed and coached a team of designers, providing mentorship and fostering professional growth.
Organized company-wide events such as offsites and hackathons to promote design thinking and drive cross-functional collaboration.

Director of Product Design, May '18 – April '21

Managed and mentored a team of product designers, driving innovation and execution across both core product offerings and strategic growth initiatives.
Led the development of a comprehensive design system, improving design consistency and significantly accelerating development cycles.
Partnered with Product and Marketing to implement an in-product messaging system that enhanced feature adoption and increased up-sell opportunities.
Spearheaded a cross-functional overhaul of the product development process, resulting in measurable efficiency gains and improved alignment between product teams and executives.
Established a standardized hiring framework that improved recruitment outcomes, enhanced diversity, and minimized bias.
Introduced the team’s first career development framework, offering clear paths for both individual contributors and management.

Sr. Product Designer, April '16 – May '18

Led the design of Chartbeat’s first historical analysis dashboard, which became one of the platform’s most widely utilized features.
Conducted in-depth generative user research, developing personas and insights that directly informed the product roadmap and design strategy.
Collaborated with cross-functional teams to execute a comprehensive redesign of product surfaces, seamlessly integrating a company-wide rebrand.

Sr. Product Designer, Aug ‘15 – April '16

Managed and led a team of product designers, delivering high-impact solutions across consumer, enterprise, and community products.
Directed the design of Circuits, an innovative online learning platform integrating multi-media, in-browser coding exercises, and assessments.
Spearheaded the design of Credentials, a robust platform for evaluating expertise in technical and business domains.

Product Designer, June ‘12 – Aug '15

Led the design of Front Row, General Assembly’s first subscription-based online education platform, setting the stage for the company's digital learning initiatives.
Co-led the design of General Assembly's inaugural marketing and e-commerce site, contributing to a unified brand and customer acquisition experience.
Designed and developed a course management system that streamlined course creation and instructor management for the organization.

UX Designer (contract), Jan ‘12 – June ‘12

Designed intuitive UX and UI for Casebook, a platform enabling human services case workers to deliver more efficient, people-centered care and services.

Interaction Designer (contract), June ‘11 – Nov ‘11

Contributed early concepts as part of the team working on the Cleveland Museum of Art’s Gallery One project.
Collaborated on the design of an interactive touch wall, enabling visitors to engage with the museum’s collection in new, tactile ways.
Provided UX design for touch screen kiosks, enhancing the accessibility and user experience throughout the museum.
Worked on the UX of the Art Lens augmented reality iPad app, contributing to an innovative way for visitors to explore artworks through AR.

Interaction Design Intern, Nov ‘10 – June ‘11

Conducted user research, including observational studies and customer interviews, to inform design decisions and improve user experience.
Assisted in the design and coding of interactive kiosks for exhibitions, enhancing visitor engagement through hands-on digital experiences.

Graphic Designer, Jan ‘10 – Mar ‘11

Worked on print design projects for clients including Rockport Publishing, Neue Galerie, and The New School, delivering high-quality designs for various print media.

Research Assistant, July ‘10 – Nov ‘11

Designed educational games for the Red Cross Red Crescent Climate Center, used in workshops to facilitate collaboration between at-risk communities and climate experts.

2005 – Present

Provided UX, UI, interaction, and visual design for a diverse range of clients, including the Smithsonian Museum, Columbia University, and World Food Program, while effectively managing project timelines, budgets, and client relationships to ensure successful delivery.